Website Terms of Service

Welcome to Parenting Plan Pro (“Website”), accessible at parentingplanpro.com. These Website Terms of Service (“Terms”) govern your access to and use of the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Website.

These Terms are separate from and in addition to the Terms of Use and Legal Disclaimer that govern the use of the Parenting Plan Pro parenting plan builder. By purchasing and using the parenting plan builder, you also agree to the terms set forth in that agreement.

1. Definitions

• “Service” refers to the Parenting Plan Pro website, application, and all related tools and features.
• “User,” “You,” “Your” refers to any individual who accesses or uses the Website.
• “We,” “Us,” “Our” refers to Parenting Plan Pro and its owners, operators, and affiliates.
• “Content” refers to all text, graphics, images, and other material displayed on the Website.
• “Account” refers to the registered user account created to access the Service.

2. Eligibility

You must be at least 18 years of age to use this Website and Service. By using the Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. Users under the age of 18 are not permitted to use the Service.

3. Account Registration and Security

To access certain features of the Service, you must create an account. When registering, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your information to keep it accurate and complete
• Maintain the security and confidentiality of your login credentials
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

You may not share your account credentials with any other person or create multiple accounts. We reserve the right to suspend or terminate any account at our sole discretion. Your account is also subject to the intellectual property restrictions set out in the Terms of Use and Legal Disclaimer.

4. Acceptable Use

You agree not to use the Website to:

• Violate any applicable local, state, national, or international law or regulation
• Create parenting plans for third parties as part of a business or commercial service
• Copy, reproduce, distribute, or create derivative works from the Service’s templates, content, or structure
• Attempt to gain unauthorized access to any part of the Website, other accounts, or computer systems
• Upload or transmit any viruses, malware, or other harmful code
• Interfere with or disrupt the integrity or performance of the Website
• Use the Website in any manner that could damage, disable, or impair the Service

5. Payments and Refunds

The Parenting Plan Pro service requires a one-time payment as displayed on the Website at the time of purchase. Optional add-on services, including extended document storage and mediator consultation, may be available at additional cost as listed on the Website.

All payments are processed securely through Stripe, a third-party payment processor. By making a purchase, you also agree to Stripe’s terms of service and privacy policy. We do not store your credit card information on our servers.

All purchases are non-refundable. By completing your purchase, you acknowledge and agree that the fee is non-refundable because this is a digital product and access is granted immediately upon payment. Notwithstanding the foregoing, where applicable consumer protection laws in your jurisdiction require a refund right or cooling-off period, those mandatory provisions shall apply to the extent required by law.

6. Document Storage and Data Retention

6.1 Complimentary Storage Period

Upon payment, your parenting plan data and any generated documents are stored for a complimentary period of thirty (30) days from the date of purchase. During this time, you may access, edit, and download your parenting plan.

6.2 Extended Storage

You may purchase extended document storage for a one-time fee as listed on the Website, which extends your storage period to two (2) years from the date of the extended storage purchase. Extended storage may be purchased at any time during or after your complimentary storage period.

6.3 Expiration and Deletion

Upon expiration of your storage period (either the 30-day complimentary period or the 2-year extended storage period), your account will enter a grace period of thirty (30) days during which your data will be retained but your ability to edit will be restricted. During this grace period, you may download your completed documents or purchase extended storage to restore full access. After the grace period expires, your parenting plan data, form responses, and any generated documents will be permanently deleted from our systems. This action is irreversible. It is your responsibility to download and save your completed documents before your storage period expires.

6.4 Notification

We will send email notifications to the address associated with your account approximately seven (7) days before your storage period expires. It is your responsibility to ensure your email address is current and to monitor for these notifications.

6.5 User Responsibility

We strongly recommend that you download and save a copy of your completed parenting plan to your personal device as soon as it is generated. We are not responsible for any loss of data resulting from the expiration of your storage period.

7. Third-Party Services

The Website utilizes the following third-party services to operate:

• Stripe - Payment processing
• Supabase - User authentication and data storage
• Vercel - Website hosting and delivery
• Resend - Transactional email delivery

Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the practices, policies, or security of any third-party service providers.

8. Intellectual Property

All content, design, graphics, compilation, and other materials on the Website are the property of Parenting Plan Pro and are protected by copyright, trademark, and other intellectual property laws. The templates, formatting, structure, and underlying technology used to create parenting plans remain the intellectual property of Parenting Plan Pro.

You retain ownership of the specific information and content you input into your parenting plan, as outlined in the Terms of Use and Legal Disclaimer. All other intellectual property restrictions set out in that document apply equally to your use of the Website.

9. Website Availability

We strive to ensure the Website is available at all times but do not guarantee uninterrupted access. The Website may be temporarily unavailable due to maintenance, updates, server issues, or circumstances beyond our control. We are not liable for any loss or inconvenience caused by the Website being temporarily unavailable.

10. Account Termination

We reserve the right to suspend or terminate your account and access to the Website at our sole discretion, without notice, for conduct that we determine violates these Terms, is harmful to other users, or is otherwise objectionable.

Upon termination of your account by either party:

(i) your access to the Service terminates immediately;

(ii) you may request an export of your parenting plan documents within seven (7) days of notice of termination, after which your data will be deleted;

(iii) Parenting Plan Pro will delete or anonymize your personal data within thirty (30) days of account closure, subject to any applicable legal retention obligations; and

(iv) no refund will be issued for any unused portion of a paid storage period, except where required by applicable law.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PARENTING PLAN PRO AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR SERVICE.

To the extent any direct damages are not excluded by applicable law, Parenting Plan Pro’s total aggregate liability to you for any and all claims related to the Website or Service shall not exceed the greater of: (a) the total amount you paid to Parenting Plan Pro in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred dollars ($100.00) USD. This limitation applies regardless of the legal theory upon which your claim is based.

This limitation of liability is consistent with and supplements the limitations set forth in the Terms of Use and Legal Disclaimer. In the event of any conflict between the liability provisions of these Terms and those of the Terms of Use and Legal Disclaimer, the more protective provision shall apply.

12. Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the state in which Parenting Plan Pro maintains its principal place of business, without regard to its conflict of law provisions. Any legal action or proceeding related to these Terms or the Website shall be brought exclusively in the state or federal courts located in that jurisdiction.

Notwithstanding the foregoing, to the extent that mandatory consumer protection laws of your country or state of residence require the application of local law or local venue, such mandatory provisions shall apply solely to the extent required by applicable law.

Before filing any lawsuit, you agree to first attempt to resolve any dispute through good-faith mediation for a period of thirty (30) days following written notice to the other party. If the dispute is not resolved through mediation, either party may pursue legal remedies as set forth above.

Arbitration and Class Action Waiver. Except for disputes that qualify for small claims court, any dispute, claim, or controversy arising out of or relating to these Terms or the Website shall be resolved by binding individual arbitration before a mutually agreed-upon neutral arbitrator, rather than in court. If the parties cannot agree on an arbitrator within thirty (30) days of a written request for arbitration, either party may petition a court of competent jurisdiction in the governing state to appoint one. YOU AND PARENTING PLAN PRO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If the class action waiver is found unenforceable for any claim, that claim shall be litigated in court and severed from any arbitration, while all remaining claims proceed in arbitration.

13. Cookies and Tracking

The Website uses essential cookies to maintain your session and authentication state. These cookies are necessary for the Website to function and cannot be disabled. We do not currently use advertising or analytics tracking cookies.

If we introduce non-essential cookies in the future, such as analytics or marketing trackers, we will update this section and, where required by applicable law, obtain your consent before placing such cookies on your device. Users in the European Union or United Kingdom may be entitled to additional cookie controls under GDPR and PECR.

14. Modifications to These Terms

Parenting Plan Pro reserves the right to modify these Terms at any time. For material changes, we will provide notice by: (a) posting the updated Terms on the Website with a new effective date; and (b) sending an email notification to your registered email address at least thirty (30) days before the material changes take effect.

Your continued use of the Website after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of the Website before the effective date of the changes.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely approximates the intent and economic effect of the original provision.

16. Entire Agreement

These Terms, together with the Terms of Use and Legal Disclaimer and the Privacy Policy, constitute the entire agreement between you and Parenting Plan Pro regarding your use of the Website and Service. In the event of any conflict between these Terms and the Terms of Use and Legal Disclaimer, the Terms of Use and Legal Disclaimer shall control with respect to the parenting plan builder product.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Parenting Plan Pro

Email: support@parentingplanpro.com

Website: parentingplanpro.com