Website Terms of Service

Welcome to Parenting Plan Pro ("Website"), accessible at parentingplanpro.com. The Website is operated by Midnight Cortex, LLC, a Texas limited liability company doing business as Parenting Plan Pro, with a mailing address c/o Northwest Registered Agent, LLC, 5900 Balcones Drive, Suite 100, Austin, Texas 78731 (“Parenting Plan Pro”). These Website Terms of Service ("Terms") govern your access to and use of the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Website.

These Terms are separate from and in addition to the Terms of Use and Legal Disclaimer that govern the use of the Parenting Plan Pro parenting plan builder. By purchasing and using the parenting plan builder, you also agree to the terms set forth in that agreement.

1. Definitions

• "Service": refers to the Parenting Plan Pro website, application, and all related tools and features.
• "User," "You," "Your": refers to any individual who accesses or uses the Website.
• "We," "Us," "Our": refers to Parenting Plan Pro and its owners, operators, and affiliates.
• "Content": refers to all text, graphics, images, and other material displayed on the Website.
• "Account": refers to the registered user account created to access the Service.
• “Child” or “Children”: refers to any minor child, or a dependent adult child where the law of your jurisdiction treats them as the subject of parenting arrangements, for whom you assert a parental, guardianship, or caregiving role in a parenting plan. The Service does not determine, establish, confirm, or affect legal parentage, custody, guardianship, adoption, or surrogacy status; those matters are determined only by the law and courts of your jurisdiction.
• “Co-Parent”: refers to the other parent, guardian, or caregiver identified in your parenting plan, whether or not that person is a User.

2. Eligibility

You must be at least 18 years of age to use this Website and Service. By using the Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. Users under the age of 18 are not permitted to use the Service. The Service is offered in English only and is not currently offered to, and may not be purchased by, consumers residing in the Province of Quebec, Canada. The Service is not available in every country, and the countries in which a purchase can be completed are those shown at checkout.

3. Account Registration and Security

To access certain features of the Service, you must create an account. When registering, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your information to keep it accurate and complete
• Maintain the security and confidentiality of your login credentials
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

You may not share your account credentials with any other person or create multiple accounts. We may suspend or terminate accounts in the circumstances, and on the notice, described in Section 10. Your account is also subject to the intellectual property restrictions set out in the Terms of Use and Legal Disclaimer.

4. Acceptable Use

You agree not to use the Website to:

• Violate any applicable local, state, national, or international law or regulation
• Create parenting plans for third parties as part of a business or commercial service
• Copy, reproduce, distribute, or create derivative works from the Service's templates, content, or structure
• Attempt to gain unauthorized access to any part of the Website, other accounts, or computer systems
• Upload or transmit any viruses, malware, or other harmful code
• Interfere with or disrupt the integrity or performance of the Website
• Use the Website in any manner that could damage, disable, or impair the Service
• Represent any parenting plan created through the Service as having been prepared, reviewed, or approved by an attorney, mediator, or other professional, as having been approved by any court, or as endorsed by Parenting Plan Pro
• Use the Service to create records that misstate facts, backdate events, or misrepresent your Co-Parent’s agreement to any term, or otherwise to fabricate evidence
• Enter statements about your Co-Parent, a Child, or any other person that are false, defamatory, harassing, or intended to disparage, or use the Service as a journal or record of allegations about another person

Your document, your responsibility. Your parenting plan is your own draft. Parenting Plan Pro does not verify the accuracy of anything you enter, does not authenticate your plan as a business record, and will not provide affidavits, certifications, or testimony about your plan or your use of the Service except as required by legal process under Section 19. Creating a parenting plan through the Service does not confer, evidence, or affect any parental right, custody, or access arrangement. You are responsible for how you present your plan to any court, professional, agency, school, or other third party. Once you download or print your plan, you control it; sharing it with a school, caregiver, or anyone else is your decision and responsibility, including any obligation you owe your Co-Parent about sharing information concerning your Children, and Parenting Plan Pro has no role in any dispute that results.

Content you enter. You are solely responsible for what you enter, and you represent that it is accurate and does not defame or harass anyone. We do not review, verify, or publish it; your plan is visible only to you until you download and share it, and Parenting Plan Pro is an interactive computer service and host, not the author or publisher, of your content. The Service is not a record-keeping tool, and we do not timestamp or authenticate entries for evidentiary purposes. On credible notice that content is unlawful, or on a court order, we may restrict or remove it and will notify you unless prohibited by law.

Protective orders and address confidentiality. If a court order restricts your contact with any person or the disclosure of their address or whereabouts, you are responsible for complying with it when you enter information and when you share your plan, and you may not use the Service to locate, contact, or monitor a protected person. We do not verify whether any order exists. Use of the Service in violation of a court order is a breach of these Terms and may result in termination and, where the law requires or permits, a report to the authorities.

5. Payments and Refunds

Parenting Plan Pro sells two distinct types of purchases, which are treated differently below because they are subject to different consumer-protection rules. In every case, what you purchase is either a limited license to use the Service or the performance of a service; no purchase transfers ownership of any content, template, document structure, or intellectual property, all of which remain the property of Parenting Plan Pro as described in Section 8: (a) digital goods (the parenting plan document itself), which every customer purchases; and (b) the Mediation Add-On, an optional live service that only some customers choose to purchase.

5.1 Digital Goods: The Parenting Plan Document

When you make your initial purchase through the Service, you are buying a limited, personal-use license to access the Parenting Plan Pro builder and generate a customized parenting plan document based on the information you provide. This purchase includes: (a) access to the parenting plan builder tool for the purpose of creating your plan; (b) generation of a completed parenting plan document; and (c) the complimentary storage period described in Section 6.

This purchase does not include, and Parenting Plan Pro does not provide as part of it: legal advice or representation; review of your plan by an attorney or mediator; a guarantee that any court will accept or enforce your plan; or filing of your plan with any court or government agency. These exclusions are described further in the Terms of Use and Legal Disclaimer.

Delivery is immediate and electronic: your parenting plan document is generated and made available for download through your account upon completion of the builder and receipt of payment. No physical products are shipped.

5.2 Services: Mediation Add-On

If you need assistance beyond the self-help builder, you may separately purchase the Mediation Add-On: a live video or telephone consultation with a mediator engaged by Parenting Plan Pro. The Mediation Add-On is optional, is not included in the base parenting plan purchase, and is only provided to customers who purchase it. Each Mediation Add-On purchase covers a single session of sixty (60) minutes; additional sessions are separate purchases. If both parents participate, the session is a mediation. If you participate alone, the session is an individual parenting-plan consultation with a mediator, who remains neutral and does not give legal advice. Parenting Plan Pro does not guarantee that any session will result in agreement on any issue, that any particular number of sessions will be sufficient to reach agreement, or any particular outcome.

Purchasing the Mediation Add-On is a separate transaction for a service, not a digital good. After you submit your intake details, you will complete payment; you will then be prompted to select your appointment time. The mediator is engaged and the service is performed only once your session takes place. The scope, role, and limitations of the mediator and the mediation session are described in the Terms of Use and Legal Disclaimer, which governs the Mediation Add-On and applies in addition to this Section.

5.3 Payment Processing

All payments for the parenting plan document, the Mediation Add-On, and any other add-on such as extended document storage are processed securely through Stripe, a third-party payment processor. By making a purchase, you also agree to Stripe's terms of service and privacy policy. We do not store your credit card information on our servers. We do not enroll you in any subscription, membership, or automatic renewal, and we will not charge your payment method for any purchase unless you affirmatively make that purchase at the time. Prices are stated in US dollars. Where we are required to collect value-added tax, goods and services tax, sales tax, or similar taxes on your purchase, the applicable tax will be shown at checkout before you pay and added to the price. The Service does not track, invoice, or transfer expenses or payments between parents.

5.4 Refund Policy: Digital Goods

All digital goods purchases (the parenting plan document) are non-refundable, except where a refund is required by applicable law (see Sections 5.6 to 5.8). By completing your purchase, you acknowledge and agree that the fee is not refundable because you change your mind, as this is a digital product and access is granted immediately upon payment. Where a refund is issued under this Section or as required by law, it includes any tax collected on the refunded amount.

5.5 Refund and Cancellation Policy: Mediation Services

Because the Mediation Add-On is a scheduled service rather than a digital good, it is subject to a separate cancellation policy. You may reschedule or cancel a scheduled mediation session at no charge if you provide at least 48 hours' notice before your scheduled session time. Sessions cancelled with less than the required notice, or missed appointments ("no-shows"), are non-refundable.

If your mediation session has already taken place, in whole or in part, the fee for the portion of the service already performed is non-refundable. Parenting Plan Pro cannot compel your Co-Parent to attend. If your Co-Parent declines to participate or does not attend, the session proceeds as an individual consultation, and no refund is issued on that account.

5.6 UK/EU Consumers

(a) Digital Goods (Parenting Plan Document). If you are a consumer located in the United Kingdom or the European Union, you ordinarily have a statutory right to withdraw from a distance contract within fourteen (14) days without giving any reason, under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and/or the EU Consumer Rights Directive 2011/83/EU, as implemented in your country of residence. The parenting plan document is digital content that is not supplied on a tangible medium. As a condition of immediate delivery, at checkout we ask you to (i) expressly request that we begin supplying the digital content before the end of the 14-day withdrawal period, and (ii) acknowledge that you will lose your right of withdrawal once supply has begun. If you give that request and acknowledgment, you will not be able to withdraw from the purchase once the parenting plan builder has been unlocked for you, and we will send you confirmation of your request and acknowledgment by email.

(b) Mediation Add-On (Service). The same 14-day statutory withdrawal right applies to your purchase of the Mediation Add-On. Because the Mediation Add-On is a service rather than digital content, the applicable waiver rule is different: your withdrawal right is lost only once the mediation session has been fully performed, and only if (i) you requested that the session begin within the 14-day withdrawal period, and (ii) you acknowledged that you would lose your right of withdrawal once the session was fully performed. If you validly withdraw before your session is fully performed, you may be required to pay an amount proportionate to any part of the service already supplied before you exercised your right of withdrawal, rather than receiving a full refund. We request this consent and acknowledgment at the point of purchase or scheduling.

(c) Extended Storage (Digital Service). Extended document storage is a digital service. The 14-day withdrawal right applies to its purchase. If you ask us to begin providing extended storage during the withdrawal period and then withdraw within that period, we will refund the price less an amount proportionate to the storage already provided.

5.7 Canadian Consumers

Consumer protection law in Canada is set at the provincial and territorial level. Certain provinces, including Ontario, Quebec, and British Columbia, give consumers the right to cancel an internet or distance agreement within a set period if the supplier failed to provide required pre-contract disclosures, failed to deliver a copy of the agreement, or failed to give the consumer an express opportunity to accept or decline the agreement and to correct errors before entering into it. We provide those disclosures, give you the opportunity to review and correct your order before you pay, and email you a copy of these Terms and your order confirmation after purchase. Outside those circumstances, Canadian consumer protection law does not give you a general right to cancel a digital content purchase because you have changed your mind, and the refund policy in Section 5.4 applies. Nothing in these Terms limits or waives any right you have under applicable provincial or territorial consumer protection legislation that cannot lawfully be waived.

5.8 Australian Consumers

If you are a consumer in Australia, our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)). The Australian Consumer Law does not provide a general right to withdraw from an online purchase of digital content or services simply because you change your mind; the statutory consumer guarantees described in this Section apply instead of, and are not the same as, the UK/EU withdrawal right described in Section 5.6. You are not entitled to a refund because you have changed your mind. You are entitled to a remedy, which may include a refund, re-supply, or compensation, if the parenting plan document or the Mediation Add-On fails to meet a consumer guarantee, for example if it is not of acceptable quality, does not match its description, or is not fit for a purpose you told us about before purchase. Nothing in these Terms excludes, restricts, or modifies those guarantees. To claim a remedy, contact support@parentingplanpro.com.

6. Document Storage and Data Retention

6.1 Complimentary Storage Period

Upon payment, your parenting plan data and any generated documents are stored for a complimentary period of thirty (30) days, which begins on the date of purchase. During this time, you may access, edit, and download your parenting plan. You may edit your answers and regenerate your parenting plan document as often as you wish during an active storage period at no additional charge. A parenting plan for a different family or a different set of circumstances is a separate purchase. Fees for all purchases are those listed on the Website at the time of purchase.

6.2 Extended Storage

You may purchase extended document storage for a one-time fee as listed on the Website. Extended storage runs for two (2) years and replaces the remainder of your complimentary storage period rather than adding to it. The two (2) year period runs from the date you purchase extended storage. Extended storage may be purchased once per parenting plan, and only while your plan is still stored: during your complimentary storage period, or during the seven (7) day grace period described in Section 6.3. Once that grace period ends without a purchase, extended storage can no longer be purchased for it, and your plan is deleted as described in Section 6.3.

6.3 Expiration and Deletion

Upon expiration of your storage period (either the 30-day complimentary period or the 2-year extended storage period), your account will enter a grace period of seven (7) days during which your data will be retained but your ability to edit will be restricted. During this grace period, you may download your completed documents, and, if you have not already purchased extended storage for this plan, you may do so to restore full access. It is your responsibility to download and keep your own copy of your plan before your storage and grace periods end; we are not responsible for loss resulting from your failure to do so or from a download interrupted on your side. If a download fails because of a fault in our systems during that time, contact support@parentingplanpro.com and we will make the document available again. After the grace period expires, your parenting plan data, form responses, and any generated documents will be deleted from our live systems and will no longer be accessible through your account, except as described in the next paragraph. Residual copies of the underlying data may remain temporarily in encrypted system backups maintained for disaster-recovery and system-integrity purposes. Those backups are retained on a rolling basis for no more than thirty (30) days and are not used to provide the Service or restored except as necessary to recover from a system failure or similar technical incident. Generated parenting plan PDF files are not separately retained in those backups. Deletion is subject to Section 19 (Legal Requests and Data Preservation): where we are required by law to preserve data, or have received a valid preservation request or legal hold notice, we will suspend deletion of the affected data for as long as the obligation applies.

Mediation sessions. If you book a mediation session for your plan through your Parenting Plan Pro account, we will not delete your plan before seven (7) days after the session’s scheduled time, whether or not the session goes ahead. If the session takes place and your download is then waiting on the mediator, we will keep your plan until seven (7) days after the mediator makes it available. If the session is rescheduled, the new time applies. If the session is cancelled, or its payment is refunded or reversed through your card issuer, your plan will be kept until the later of its normal deletion date or seven (7) days after the cancellation or refund. This paragraph never shortens your storage, and it does not apply if you delete your account or ask us to delete your plan. During any time this paragraph adds after your grace period, you can download your plan whenever it is not waiting on the mediator, but you cannot edit it; changes agreed in mediation are made by the mediator. Please download your copy as soon as it is available; Section 6.5 still applies.

6.4 Notification

We will send an email notification to the address associated with your account approximately seven (7) days before your storage period expires. We will also send an expiration notice when the storage period ends, informing you that your account has entered the seven (7) day grace period. If you have not previously purchased extended storage for that plan, the notice will explain that you may purchase it during the grace period to avoid deletion. If your extended storage period is expiring, the notice will instead remind you to download and retain your plan before the grace period ends. It is your responsibility to keep your email address current and to monitor these notifications. If your plan is kept for a mediation session, we will email you whenever your deletion date changes.

6.5 User Responsibility

We strongly recommend that you download and save a copy of your completed parenting plan to your personal device as soon as it is generated. We are not responsible for any loss of data resulting from the expiration of your storage period.

These retention and deletion practices are described in further detail, including the legal bases applicable to UK/EU users, in our Privacy Policy.

7. Third-Party Services

The Website utilizes the following third-party services to operate:

• Stripe - Payment processing
• Supabase - User authentication and data storage
• Vercel - Website hosting and delivery
• Resend - Transactional email delivery
• Google Workspace - Delivery of your live Mediation Add-On session by video (Google Meet) and creation of the calendar entry (Google Calendar), under a Google Workspace account held by Parenting Plan Pro
• Backblaze B2 - Encrypted off-site storage of our system backups (United States)
• Calendly - Mediation Add-On scheduling and appointment administration
• Cloudflare – Bot protection

These providers process information in accordance with their applicable terms, privacy notices, and our contractual arrangements with them, as described in our Privacy Policy. Where these providers process personal data on our behalf, they do so under data processing agreements as described in our Privacy Policy. We are not responsible for services that you choose to use directly with a provider under your own account (for example, your own Google account). A current list of these providers, together with links to each provider's data processing agreement and its own list of sub-processors, is published in the processor appendix on the Website. We may add, change, or replace a provider in the ordinary course of operating the Service, and we will update that appendix when we do. A change of provider is an operational change and is not by itself a material change to these Terms.

8. Intellectual Property

All content, design, graphics, compilation, and other materials on the Website ("Content") are the property of Parenting Plan Pro and are protected by copyright, trademark, and other intellectual property laws. The templates, formatting, structure, and underlying technology used to create parenting plans remain the intellectual property of Parenting Plan Pro. The Parenting Plan Pro name, logo, and other marks, and the builder's modules, question sequences, and provision libraries, are proprietary to Parenting Plan Pro; no license to any of them is granted except as stated in the Terms of Use and Legal Disclaimer.

You retain ownership of the specific information and content you input into your parenting plan, as outlined in the Terms of Use and Legal Disclaimer. All other intellectual property restrictions set out in that document apply equally to your use of the Website.

Except as expressly permitted for your personal, non-commercial use of the Service, you agree not to:

• copy, reproduce, duplicate, or download the Content, in whole or in part, other than your own completed parenting plan;
• distribute, publish, transmit, sell, license, sublicense, rent, lease, or otherwise make the Content available to any third party;
• create derivative works based on, or otherwise modify or adapt, the Content, our templates, or the structure of the Service;
• take, distribute, publish, or share screenshots, recordings, copies, or other reproductions of the Website interface or Content;
• scrape, data-mine, or use automated means to extract Content from the Website;
• reverse engineer, decompile, or attempt to derive the source code, structure, or templates underlying the Service; or
• use the Content to develop, train, or benchmark a competing product or service.

Unauthorized copying, distribution, or duplication of our Content may violate copyright, trademark, and other laws, and may result in suspension or termination of your account in addition to any other remedies available to Parenting Plan Pro.

9. Website Availability

We strive to ensure the Website is available at all times but do not guarantee uninterrupted access. The Website may be temporarily unavailable due to maintenance, updates, server issues, or circumstances beyond our control. We are not liable for any loss or inconvenience caused by the Website being temporarily unavailable.

Force majeure. Parenting Plan Pro is not responsible for delay or failure in performing its obligations, including loss of documents or data, to the extent caused by events beyond its reasonable control, such as natural disasters, infrastructure or telecommunications failures, cyberattacks, or governmental action, provided we have maintained the security and backup measures described in our Privacy Policy. If such an event prevents a scheduled mediation session, either party may reschedule without penalty. Nothing in this paragraph limits your rights under applicable consumer protection law.

10. Account Termination

We may suspend or terminate your account and access to the Website for conduct that we reasonably determine violates these Terms, is unlawful, or is harmful to other users or to the Service. Except where immediate action is necessary (for example, in the case of a serious breach, fraud, or a security risk), we will give you notice of our decision and the reasons for it, and an opportunity to respond, before or promptly after suspending or terminating your account.

Upon termination of your account by either party:

• your access to the Service terminates immediately;
• you may download or request an export of your parenting plan documents within thirty (30) days of notice of termination, after which your data will be deleted in accordance with Section 6 and our Privacy Policy;
• Parenting Plan Pro will delete or anonymize your personal data from our live systems within thirty (30) days of account closure, subject to applicable legal retention obligations. Residual copies may remain temporarily in encrypted backups and will be overwritten in accordance with the backup-retention process described in Section 4 of our Privacy Policy; and
• no refund will be issued for any unused portion of a paid storage period, except where required by applicable law or as provided in Section 14 (Modifications to These Terms).

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PARENTING PLAN PRO AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR SERVICE.

To the extent any direct damages are not excluded by applicable law, Parenting Plan Pro's total aggregate liability to you for any and all claims related to the Website or Service shall not exceed the greater of: (a) the total amount you paid to Parenting Plan Pro in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred dollars ($100.00) USD. This limitation applies regardless of the legal theory upon which your claim is based.

Exclusions from the limitation. Nothing in this Section 11 excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or willful misconduct, or for any other liability that cannot be excluded or limited under the law that applies to you. To the extent the law of your jurisdiction does not permit the exclusion or limitation of certain damages, our liability is limited to the fullest extent that law permits.

Third-party reliance and security incidents. To the fullest extent permitted by applicable law, and subject to the exclusions above, Parenting Plan Pro is not liable for (a) any reliance placed on your parenting plan by any third party, including a court, attorney, mediator, physician, therapist, school, childcare provider, social-services agency, or government body, or for any decision taken by such a third party; or (b) loss arising from unauthorized access to or disclosure of data caused by the criminal or wrongful acts of third parties, notwithstanding the safeguards we maintain as described in our Privacy Policy.

No third-party beneficiaries. These Terms are for the benefit of you and Parenting Plan Pro only. No other person, including your Co-Parent, your Children, or any professional or agency to whom you provide your plan, has any right to enforce or rely on these Terms or on any parenting plan created through the Service.

This limitation of liability is consistent with and supplements the limitations set forth in the Terms of Use and Legal Disclaimer. In the event of any conflict between the liability provisions of these Terms and those of the Terms of Use and Legal Disclaimer, the Terms of Use and Legal Disclaimer shall control, as provided in Section 16.

UK/EU Statutory Rights: Nothing in this Section 11 excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law. If you are a consumer located in the United Kingdom or the European Union/EEA, this Section does not affect your statutory rights, including your rights regarding the quality, fitness for purpose, and conformity of digital content and digital services under the UK Consumer Rights Act 2015 or equivalent EU/EEA legislation, including the EU Digital Content and Digital Services Directive (EU) 2019/770.

12. Dispute Resolution

Disputes arising out of or relating to these Terms or the Website are governed by Sections 15 (Governing Law and Dispute Resolution) and 16 (Class Action Waiver, Jury Waiver, and Consumer Rights) of the Terms of Use and Legal Disclaimer, including the informal-resolution requirement, the exclusive Texas forum, the class action waiver and jury waiver, and the carve-outs for consumers resident in the United Kingdom, the European Union/EEA, Canada, Australia, and California. Those Sections are incorporated into these Terms by reference and apply to these Terms as if set out in full here.

13. Cookies and Tracking

Parentingplanpro.com itself uses only essential cookies necessary to maintain your login and authentication state, including the session cookie used by Supabase. Parenting Plan Pro does not itself place advertising, analytics, or marketing cookies on parentingplanpro.com.

The Mediation Add-On page currently contains an embedded Calendly scheduling interface. When that interface loads, Calendly may set cookies on the calendly.com domain, including a visitor identifier. Payment for the Mediation Add-On is taken on Stripe’s hosted checkout page before you select an appointment time, and Stripe’s payment, security, and fraud-prevention cookies are set on its own checkout pages rather than on parentingplanpro.com. Calendly provides its own consent controls within the embedded interface for optional analytics or marketing cookies. These cookies are placed by Calendly and its integrated providers, not by Parenting Plan Pro on parentingplanpro.com.

For purchases processed through Parenting Plan Pro’s own Stripe checkout, you are redirected to Stripe’s hosted checkout, where Stripe may set cookies on its own domain for payment processing, security, and fraud prevention. Vercel and Resend do not set cookies through the Parenting Plan Pro Website.

If we introduce non-essential cookies in the future, such as analytics or marketing trackers, we will update this section and, where required by applicable law, obtain your consent before placing such cookies on your device. Users in the European Union or United Kingdom may be entitled to additional cookie controls under GDPR and PECR, and may withdraw consent to non-essential cookies at any time through the cookie controls we provide (if applicable) or their browser settings.

14. Modifications to These Terms

Parenting Plan Pro reserves the right to modify these Terms at any time. For material changes, we will provide notice by: (a) posting the updated Terms on the Website with a new effective date; and (b) sending an email notification to your registered email address at least thirty (30) days before the material changes take effect.

Your continued use of the Website after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of the Website before the effective date of the changes. Changes apply prospectively only: the version of these Terms in effect when you made a purchase continues to govern that purchase and the refund, storage, and delivery commitments that came with it, and updated Terms govern your continued use of the Website and any new purchases. If a change materially reduces a service you have already paid for (for example, prepaid extended storage), you may terminate your account before the effective date and request a pro-rata refund of the unused period.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely approximates the intent and economic effect of the original provision.

16. Entire Agreement

These Terms, together with the Terms of Use and Legal Disclaimer and the Privacy Policy, constitute the entire agreement between you and Parenting Plan Pro regarding your use of the Website and Service. In the event of any conflict between these Terms and the Terms of Use and Legal Disclaimer, the Terms of Use and Legal Disclaimer shall control with respect to the parenting plan builder product.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Parenting Plan Pro

Email: support@parentingplanpro.com

Website: parentingplanpro.com

Legal entity: Midnight Cortex, LLC, d/b/a Parenting Plan Pro

Postal address: c/o Northwest Registered Agent, LLC, 5900 Balcones Drive, Suite 100, Austin, Texas 78731

18. Accessibility

Parenting Plan Pro is committed to making the Website and the parenting plan builder accessible to people with disabilities, including parents who use screen readers, keyboard navigation, voice control, magnification, or other assistive technologies. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA as our accessibility target, and we seek to comply with applicable accessibility laws, including the UK Equality Act 2010, the European Accessibility Act (Directive (EU) 2019/882) and the national laws implementing it, the Accessible Canada Act and provincial accessibility legislation, and the Australian Disability Discrimination Act 1992. Parenting plan documents are generated as text-based, tagged PDF files that can be read with a screen reader.

Some content may not yet meet every WCAG success criterion. If you encounter an accessibility barrier, need your parenting plan in an alternative format, or need assistance completing the builder, contact us at support@parentingplanpro.com and we will work with you to provide the information or service through an alternative method within a reasonable time. We welcome feedback about the accessibility of the Website.

If you are a consumer in the European Union and believe the Website does not meet the requirements of the European Accessibility Act, you may also contact the market surveillance authority designated for that purpose in your member state. This statement was last reviewed on October 15, 2026.

19. Legal Requests and Data Preservation

We respond to subpoenas, court orders, preservation requests, and other legal process, and we preserve data subject to a legal hold, in accordance with Section 12 (Legal Requests and Data Preservation) of our Privacy Policy, which is incorporated into these Terms. In summary: we disclose your data to third parties only where we are legally compelled to do so or to prevent imminent harm; we review every request and object to or seek to narrow requests that are overbroad or not enforceable against us; we notify you before disclosing your data unless we are prohibited by law from doing so; and the scheduled deletion described in Section 6 is suspended for any data that is subject to a valid preservation request or legal hold for as long as the obligation applies.

20. Language

The Website, the Service, these Terms, the Terms of Use and Legal Disclaimer, and the Privacy Policy are provided in English only. The Service is not currently offered to, and may not be purchased by, consumers residing in the Province of Quebec, and we do not direct the Service to Quebec. If you reside in Quebec, please do not create an account or make a purchase.

21. Notice to California Users

Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice. The Service is provided by Midnight Cortex, LLC, d/b/a Parenting Plan Pro, c/o Northwest Registered Agent, LLC, 5900 Balcones Drive, Suite 100, Austin, Texas 78731. If you have a question or complaint about the Service, please contact us at support@parentingplanpro.com. California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.