TERMS OF USE AND LEGAL DISCLAIMER

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SERVICE. BY ACCESSING OR USING THIS ONLINE PARENTING PLAN SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE AND DISCLAIMER.

Capitalized terms used but not defined in these Terms, including "Service", "Child", "Children", "Co-Parent", and "Mediation Add-On", have the meanings given to them in the Website Terms of Service. These Terms, the Website Terms of Service, and the Privacy Policy are intended to be read together.

1. NATURE OF SERVICE

This online parenting plan service (the "Service") is a self-help tool that provides a template and guidance for creating a parenting plan. The self-help builder is NOT a substitute for legal advice or legal representation, and is not itself a mediation service. Parenting Plan Pro separately offers an optional Mediation Add-On, described in Section 3, for customers who want live assistance from a mediator; unless and until you purchase that add-on, no mediation is provided.

Working document. Any parenting plan you create with the builder is a draft working document that records your own choices. It is intended as a starting point for discussion with your Co-Parent, a mediator, or your own lawyer, or as a proposed draft for submission to a court where the law of your jurisdiction permits self-represented parties to do so. It is not a court order; it is not binding on you, your Co-Parent, or any court unless and until it is adopted in a court order, incorporated into a written agreement that is enforceable under the law of your jurisdiction, or otherwise given legal effect; and it has not been reviewed by a lawyer for your circumstances. Some jurisdictions (including England and Wales and Australia) require a parenting arrangement to be submitted to a court for approval before it becomes enforceable; others allow self-represented parents to file their own plan. You are responsible for finding out which applies to you.

United States: Parenting Plan Pro is not a law firm, is not licensed to practice law in any state, and is not a registered legal document assistant, legal document preparer, or similar regulated provider. THIS PRODUCT IS NOT A SUBSTITUTE FOR THE ADVICE OF AN ATTORNEY. The builder does not select forms for you, complete documents on your behalf, or advise you on which options to choose; it presents template provisions that you complete with your own answers. The builder works from fixed templates and does not use artificial intelligence to generate or customize plan language.

Not therapy, counseling, or clinical care. The Service, including the Mediation Add-On, is not psychotherapy, counseling, coaching, social work, child-development consulting, or medical or mental-health care of any kind, and no therapist-client, counselor-client, or clinical relationship is created by your use of the Service or your participation in a mediation session. Mediators engaged by Parenting Plan Pro are certified mediators. They are not attorneys, are not licensed mental-health professionals, and do not provide legal, clinical, or therapeutic services in any capacity through the Service; nothing said in a session is legal, clinical, or therapeutic advice. The Service is not a crisis service. If you or a Child is in immediate danger, contact your local emergency services.

No determination of parentage or status. The Service does not determine, establish, confirm, or affect legal parentage, custody, guardianship, adoption, surrogacy, or immigration status, and a parenting plan created through the Service is not evidence of any such status. If parentage or your legal relationship to a Child is contested or uncertain, obtain legal advice before using the Service.

UK/EU: The Service does not constitute a “regulated legal service” or “reserved legal activity” as those terms are used under the UK Legal Services Act 2007 or equivalent legal-profession regulations in EU member states. It is not a substitute for advice from a qualified solicitor, barrister, avocat, notaire, or equivalent licensed legal professional in your jurisdiction. Parenting Plan Pro is not a law firm and is not authorized or regulated by the Solicitors Regulation Authority, the Law Society of Scotland, or any equivalent regulator.

Canada/Australia: The Service does not constitute the provision of legal services regulated by a Canadian law society or an Australian state or territory legal profession regulator. It is not a substitute for advice from a lawyer licensed in your province or territory, or a solicitor or barrister admitted to practice in your Australian state or territory.

2. USE OF SERVICE

When you use Parenting Plan Pro, you may: create a customized parenting plan for your family, discuss it with your Co-Parent and return to edit it as you work toward agreement, print or save your plan to share with your legal counsel or submit to the court, and use our template and resources as a planning tool.

3. NO ATTORNEY-CLIENT OR MEDIATOR-CLIENT RELATIONSHIP; MEDIATION ADD-ON

Use of the self-help parenting plan builder does not create an attorney-client, mediator-client, fiduciary, or other professional relationship between you and Parenting Plan Pro or any of its affiliates, employees, or contractors. The information and documents provided through the builder do not constitute legal advice. Only a licensed attorney who is familiar with your specific situation can provide legal advice.

Mediation Add-On Service. If you separately purchase the optional Mediation Add-On, you will be connected with a mediator engaged by Parenting Plan Pro to conduct a live video or telephone consultation regarding your parenting plan. Purchasing and using the Mediation Add-On is governed by this Section and by any separate mediation agreement or consent-to-mediate form provided to you before your session. Unlike general use of the builder, the Mediation Add-On involves direct interaction with a mediator, and you acknowledge and agree that:

• the mediator acts as a neutral facilitator and does not represent, advocate for, or provide legal advice to either you or your Co-Parent;
• mediation is a voluntary, non-binding process; the mediator will not render a binding decision, and neither you nor your Co-Parent is obligated to accept any outcome discussed during the session;
• the mediator is bound by professional confidentiality obligations applicable to mediators in the relevant jurisdiction, except where disclosure is required by law (for example, to report suspected child abuse or a credible threat of harm); and
• the mediator does not act as your attorney, and communications with the mediator are not protected by attorney-client privilege, although they may be protected by separate mediation confidentiality rules where applicable in your jurisdiction (for example, under the EU Mediation Directive 2008/52/EC as implemented in your country, or applicable UK family mediation confidentiality rules);
• the mediator may, at the request of one or both parents, help you record the terms you have agreed in a draft parenting plan or memorandum of understanding. Any such document records your own decisions as facilitated by the mediator; it is not legal advice, has not been reviewed for legal sufficiency in your jurisdiction, and should be reviewed by your own lawyer before it is signed, relied on, or submitted to a court; and
• the mediator is engaged by Parenting Plan Pro as an independent professional. Parenting Plan Pro does not control the content of the mediation session and is not responsible for the outcome of the mediation or for any agreement you reach.

Nothing in this Section modifies the general disclaimers in Section 1, or the limitations of liability and indemnification obligations in Sections 5, 8, and 14, all of which apply equally to the Mediation Add-On Service.

Australia: The Mediation Add-On is not Family Dispute Resolution (FDR) within the meaning of the Family Law Act 1975 (Cth) unless expressly stated otherwise, and does not itself produce a section 60I certificate. If an Australian court requires you to attempt family dispute resolution with an accredited FDR practitioner before applying for parenting orders, the Mediation Add-On may not satisfy that requirement; you should confirm this with a family lawyer or the Family Relationship Advice Line before relying on it for that purpose.

Canada: Family mediation accreditation in Canada is set at the provincial level rather than nationally. The Mediation Add-On does not constitute court-connected or legally mandated family mediation in any Canadian province unless expressly stated otherwise, and may not satisfy any mediation, information-session, or parenting-course requirement imposed by your provincial family court.

United Kingdom: The Mediation Add-On is not a Mediation Information and Assessment Meeting (MIAM), and the mediator is not, unless expressly stated, a Family Mediation Council accredited family mediator. Attending a Mediation Add-On session does not satisfy the requirement to attend a MIAM before applying to the family court in England and Wales, and no MIAM certificate or Form FM1 will be issued.

United States: Court-ordered or statutory mediation, parenting-education, and custody-evaluation requirements vary by state and county. Unless expressly agreed in writing before your session, the Mediation Add-On is not intended to satisfy any such requirement and the mediator will not issue a certificate of completion for court purposes.

Confidentiality of mediation. Mediation Add-On sessions are confidential to the fullest extent permitted by applicable law. You agree, and the consent-to-mediate form signed by the participating parent or parents will confirm, that communications made in the course of a session and the mediator's notes are made for the purpose of mediation and settlement; that they are not admissible in any court or arbitral proceeding to the extent a mediation privilege or settlement-communication rule applies in your jurisdiction (for example, the Uniform Mediation Act in adopting states, Chapter 154 of the Texas Civil Practice and Remedies Code, the EU Mediation Directive 2008/52/EC as implemented in your country, and applicable UK, Canadian, and Australian rules); and that you will not seek to compel the mediator or Parenting Plan Pro to testify about the content of a session or to produce the mediator's notes, except where required by law. Confidentiality does not apply to disclosures required by law, including reports of suspected child abuse or a credible threat of harm to any person, and does not prevent you from using or disclosing the parenting plan that you agree to. The mediator's notes are retained and destroyed as described in Section 4.1 of the Privacy Policy, subject to any legal hold described in Section 12 of the Privacy Policy.

Reports required by law. Mediators engaged by Parenting Plan Pro, and members of our staff, may be legally required under the law of the jurisdiction in which they are located to report suspected abuse or neglect of a child, or a credible threat of serious harm to any person, to the appropriate authorities. Where such a duty applies, they will comply with it, and that obligation overrides the confidentiality described above and in our Privacy Policy. If a report is made, we will not notify you where notice is prohibited by law or would place a child or another person at risk. Please keep this in mind when deciding what to share in a session.

Your own confidentiality and safety measures. Confidentiality also depends on you. You agree to join each session from a private location on a private connection, with no one else present or listening, not to record or share any part of a session, and to keep your meeting link and login private; we and the mediator are not responsible for any disclosure that results from your environment, devices, or connection. If you are concerned for your safety in connection with attending a session, tell the mediator before the session begins so that appropriate arrangements can be made.

Protective orders and family violence. Before booking a session, you must tell us of any protective, restraining, or no-contact order in force between you and your Co-Parent, or any pending proceeding alleging family violence or coercive control. The mediator may decline to begin or may end a session that the mediator considers inappropriate or unsafe, and we will not conduct a joint session where an order in force prohibits contact. If the mediator determines that a session cannot safely or lawfully proceed because of such an order or proceeding, the session will be cancelled and the fee for the unperformed session refunded. The Mediation Add-On is not a substitute for a protective order or any other safety measure.

4. INTELLECTUAL PROPERTY RIGHTS AND LIMITED LICENSE

This Parenting Plan and the Parenting Plan Pro platform, including but not limited to its structure, language, template, and proprietary provisions, are the intellectual property of Parenting Plan Pro and are provided to the user for personal, non-commercial use only. That license is non-exclusive, non-transferable, non-sublicensable, and revocable; it is granted to you as a single individual User; it continues for the duration of your storage period under the Website Terms of Service and ends automatically when your account is terminated or your storage period expires; and it does not include any right to use the Parenting Plan Pro name, logo, or branding, or to state or imply that Parenting Plan Pro has endorsed, reviewed, or approved your parenting plan.

The Parenting Plan may be used solely for the purpose of creating an agreement governing the user's own parenting arrangements. The Parenting Plan, in whole or in part, may not be copied, reproduced, duplicated, distributed, published, transmitted, sold, licensed, or used for any commercial purpose without the prior written consent of Parenting Plan Pro.

While the Service Content remains the property of Parenting Plan Pro, you retain ownership of the specific information and content you input into your parenting plan. However, the template, formatting, structure, and underlying technology used to create your document remain the intellectual property of Parenting Plan Pro and may not be copied, extracted, or reused.

You specifically agree not to: share your account access with others; use the Service to create parenting plans for third parties as part of a business or service; copy our templates, questions, or content for use in other services or products; distribute, publish, or share screenshots, copies, or reproductions of the Service interface or its content; or attempt to recreate, compete with, or develop a similar service using our intellectual property.

Unauthorized use of the Service Content may violate copyright, trademark, and other laws. Parenting Plan Pro reserves the right to terminate your access to the Service immediately if you violate these intellectual property restrictions. Violations may also result in civil and criminal penalties.

5. LIMITATION OF LIABILITY

PARENTING PLAN PRO DOES NOT GUARANTEE THAT ANY PARENTING PLAN CREATED USING THIS SERVICE WILL BE ACCEPTED BY ANY COURT, JUDGE, OR LEGAL AUTHORITY.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PARENTING PLAN PRO, AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES, SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE, INCLUDING WITHOUT LIMITATION: whether your parenting plan is accepted or enforced by any court; any legal outcomes, custody determinations, or disputes arising from your parenting plan; errors, omissions, or inaccuracies in the plans you create; any reliance you place on information provided through the Service; or any attorney fees, court costs, or other legal expenses you may incur. This exclusion extends to any reliance placed on your parenting plan, or any decision taken, by any third party, including a court, attorney, mediator, physician, therapist, school, childcare provider, social-services agency, or government body.

To the extent any direct damages are not excluded by applicable law, such damages are subject to the cap set forth in Section 14 below. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Parenting Plan Pro has been advised of the possibility of such damage. Nothing in this Section 5 or Section 14 excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or willful misconduct, or for any other liability that cannot be excluded or limited under the law that applies to you. These Terms are for the benefit of you and Parenting Plan Pro only; no other person, including your Co-Parent, your Children, or any professional or agency to whom you provide your plan, may enforce or rely on them.

UK/EU Statutory Rights: Nothing in this Section 5 excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law. If you are a consumer located in the United Kingdom or the European Union/EEA, this Section does not affect your statutory rights, including your rights regarding the quality, fitness for purpose, and conformity of digital content and digital services under the UK Consumer Rights Act 2015 or equivalent EU/EEA legislation, including the EU Digital Content and Digital Services Directive (EU) 2019/770.

Australian Consumer Law: If you are a consumer in Australia, nothing in this Section 5 excludes, restricts, or modifies any guarantee, right, or remedy conferred on you under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) that cannot lawfully be excluded, restricted, or modified, including the consumer guarantees that services be provided with due care and skill and be reasonably fit for any purpose you made known to us.

Canadian Consumers: If you are a consumer in Canada, nothing in this Section 5 excludes or limits any warranty, guarantee, or right that cannot lawfully be excluded or limited under applicable federal or provincial consumer protection legislation, including Quebec's Consumer Protection Act.

6. USER RESPONSIBILITIES

You acknowledge and agree that you are solely responsible for verifying that any parenting plan created meets the legal requirements of your jurisdiction, and for the accuracy and completeness of all information you provide. You are also responsible for understanding and complying with all applicable laws, rules, and procedures. You must independently verify that the document's format, content, and structure comply with your local court requirements. If your jurisdiction requires checklist-style parenting plans, you will need to file the detailed plan as an addendum. Additionally, you and your Co-Parent are solely responsible for filing the parenting plan with your local jurisdiction if you are representing yourselves.

7. DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Parenting Plan Pro does not warrant that the Service will meet your specific requirements, operate uninterrupted, timely, securely, or error-free, or that the information provided through the Service is complete, accurate, or up to date. We further make no warranties that any documents created will be legally sufficient or acceptable in any jurisdiction, or that the Service complies with the laws applicable to your specific jurisdiction.

UK/EU: If you are a consumer located in the United Kingdom or the European Union/EEA, this Section does not exclude or limit any statutory guarantee that digital content or digital services be of satisfactory quality, fit for any particular purpose made known to us, and as described, under the UK Consumer Rights Act 2015 or equivalent EU/EEA legislation, including the EU Digital Content and Digital Services Directive (EU) 2019/770. Those statutory rights apply in addition to, and are not displaced by, the disclaimers in this Section.

Australia: If you are a consumer in Australia, this Section does not exclude, restrict, or modify the consumer guarantees under the Australian Consumer Law described in Section 5. A term purporting to exclude those guarantees is void to the extent it does so.

Canada: If you are a consumer in Canada, this Section does not exclude or limit any implied warranty or condition that cannot lawfully be excluded under applicable federal or provincial law, including Quebec's statutory warranty of quality under the Consumer Protection Act.

8. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Parenting Plan Pro, including its officers, directors, employees, agents, and affiliates, from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses, including reasonable attorney's fees, arising out of or relating to: (i) any parenting plan or document you create using the Service in violation of these Terms; (ii) your violation of these Terms; (iii) your violation of any third-party rights; or (iv) your fraudulent or intentional misconduct in connection with the Service. Your obligation also extends to claims arising from: (v) any representation by you that your parenting plan was prepared, reviewed, or approved by an attorney, mediator, or other professional, approved by a court, or endorsed by Parenting Plan Pro; (vi) reliance on your parenting plan by any third party to whom you provided it; and (vii) any claim by your Co-Parent or any other person concerning personal information about them that you entered into the Service. Your obligation further extends to (viii) any claim that content you entered into the Service, or a plan you created and shared, is defamatory, harassing, or otherwise unlawful.

This indemnification obligation shall not apply to the extent that a claim arises from Parenting Plan Pro's own negligence, willful misconduct, or breach of these Terms. Subject to Section 14, your indemnification obligation for any single claim or series of related claims shall not exceed the greater of (a) the fees you paid to Parenting Plan Pro in the twelve months preceding the event giving rise to the claim, or (b) $100.00 USD. This cap does not apply to claims arising from your fraud, intentional misconduct, or misrepresentation of your parenting plan as described in (iv) and (v) above.

UK/EU: If you are a consumer located in the United Kingdom or the European Union/EEA, this indemnification obligation applies only to the extent it is enforceable under applicable mandatory consumer protection law, including the UK Consumer Rights Act 2015 and the EU Unfair Contract Terms Directive (93/13/EEC) as implemented in your country of residence, which may limit the extent to which trader-favoring indemnities can be enforced against a consumer.

Australia: If you are a consumer in Australia, this indemnity applies only to the extent it is not an unfair contract term under the Australian Consumer Law, and does not require you to indemnify us for loss caused by our own breach, negligence, or failure to comply with a consumer guarantee.

Canada: If you are a consumer in Canada, this indemnity applies only to the extent permitted by applicable federal, provincial, or territorial consumer protection legislation, including Quebec's Consumer Protection Act, and does not require you to indemnify us for loss caused by our own breach or negligence.

9. JURISDICTIONAL VARIATIONS

Laws, court rules, and legal requirements change frequently and vary by jurisdiction. Parenting Plan Pro does not guarantee that the Service reflects the most current legal requirements in your area. You are responsible for ensuring compliance with current laws and court rules.

10. NO PROFESSIONAL ADVICE

This Service does not provide legal, tax, accounting, financial, medical, psychological, psychiatric, therapeutic, counseling, social-work, educational, child-development, or social-emotional advice or services of any kind, and is not a crisis or emergency service. Information provided through the Service is for general informational purposes only and should not be relied upon as professional advice of any kind. If you are concerned about the safety, health, or wellbeing of yourself or a Child, contact a qualified professional or, in an emergency, your local emergency services.

11. DATA PROTECTION AND PRIVACY

We respect your privacy. Any personal information you provide will be handled according to our Privacy Policy, available at www.parentingplanpro.com/privacy, which is incorporated herein by reference. We do not share your parenting plan details with courts, government agencies, or third parties without your consent, except as required by law. To the extent permitted by applicable law, we are not responsible for the security of the devices, networks, or accounts you or any other person use to access the Service, or for unauthorized access that occurs despite the reasonable safeguards described in the Privacy Policy. Nothing in this sentence limits our own obligations under applicable data protection law.

Data Breach Notification. In the event of a security incident involving unauthorized access to your personal data, Parenting Plan Pro will notify you without undue delay where the incident is likely to result in a risk of harm to you and notification is required by applicable law, and will notify the relevant regulators within the timeframes required by law (for example, within 72 hours of becoming aware of a notifiable breach, under Article 33 of the UK/EU GDPR). Our notification practices are described in Section 5 of the Privacy Policy.

Information About Other People. When you enter information about your Co-Parent, your Children, or any other person, you confirm that you are entitled to provide it for the purpose of preparing your parenting plan, that it is accurate to the best of your knowledge, and that, where the law of your jurisdiction requires it, you will inform your Co-Parent that their information is being processed by Parenting Plan Pro and direct them to our Privacy Policy. We use that information only to provide the Service, as described in the Privacy Policy.

Confidentiality and Privilege. Information you enter into the Service, your parenting plan, and your communications with our support team are kept confidential and used only as described in our Privacy Policy. They are not, however, protected by attorney-client privilege, therapist-patient privilege, or any other legal privilege, because no attorney, therapist, or other professional relationship exists between you and Parenting Plan Pro. They may be subject to subpoena or other legal process, which we handle as described in Section 19 of the Website Terms of Service and Section 12 of the Privacy Policy. The separate confidentiality protections that apply to Mediation Add-On sessions are described in Section 3.

HIPAA and FERPA. Parenting Plan Pro is not a health-care provider, health plan, or business associate, and health information you enter into a parenting plan is not “protected health information” governed by the U.S. Health Insurance Portability and Accountability Act (HIPAA); it is governed by our Privacy Policy. Parenting Plan Pro is not an educational agency, and school or education records you reference in a plan remain subject to the rights of the parent under the Family Educational Rights and Privacy Act (FERPA) or equivalent laws; we do not obtain or hold such records.

California Users. If you are a California resident, you have the right to request access to, correction of, or deletion of your personal data by contacting us at support@parentingplanpro.com. We will not discriminate against you for exercising your privacy rights.

UK/EU Users. If you are located in the United Kingdom or the European Union/EEA, you have rights under the UK GDPR and/or EU GDPR, including the rights of access, rectification, erasure, restriction of processing, data portability, and objection, as well as the right to lodge a complaint with the ICO (UK) or your national supervisory authority (EU), and the right to complain directly to us. These rights, and the legal bases on which we process your data, are described in full in our Privacy Policy.

Canadian Users. If you are located in Canada, you have rights of access, correction, and (in Quebec) de-indexing and portability under PIPEDA and Quebec's Law 25, including the right to complain to the Office of the Privacy Commissioner of Canada or, in Quebec, the Commission d'accès à l'information. These rights are described in full in our Privacy Policy.

Australian Users: If you are located in Australia, you have rights of access and correction under the Australian Privacy Principles, including the right to complain to the Office of the Australian Information Commissioner. These rights are described in full in our Privacy Policy.

Data Retention and Deletion. Parenting Plan Pro retains your personal data only for as long as necessary to provide the Service or as required by law. Upon closure of your account, we will delete or anonymize your personal data from our live systems within thirty (30) days, subject to applicable legal retention obligations, any preservation obligation or legal hold described in Section 12 of the Privacy Policy, and the limited retention of residual copies in encrypted backups described in Section 4 of the Privacy Policy.

Security. Parenting Plan Pro maintains reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

12. BEST INTERESTS OF THE CHILDREN

While this Service provides a template to create your parenting plan, only you and the other parent can determine what arrangements are in the best interests of your minor child(ren). Parenting Plan Pro makes no representations regarding what custody or parenting arrangements would be appropriate for your family or accepted by the court. Parenting Plan Pro does not recommend any particular parenting, custody, financial, child-support, educational, school, childcare, after-school, medical, or caregiving arrangement. Any options, examples, or template provisions presented in the builder are offered to help you organize your own decisions and are not recommendations; you and the other parent are responsible for choosing what is appropriate for your Children.

One account, two parents. Each account belongs to a single account holder; your Co-Parent has no access to your account or plan through the Service, and may purchase the Service separately. Parenting Plan Pro takes no position on any disagreement between parents about a plan, does not decide which of two plans should prevail, and does not communicate with your Co-Parent about your account. Resolving such a disagreement is a matter for the parents, a mediator, your lawyers, or the court, and a plan has no legal effect until adopted as described in Section 1.

Changed circumstances. If circumstances change, for example a relocation, a new marriage, or a change in employment, it is your responsibility to update your plan, which you may do during an active storage period under Section 6 of the Website Terms of Service; we do not monitor your circumstances or review a plan for continued suitability. Once a plan has been adopted in a court order or enforceable agreement, changing it requires the process your jurisdiction prescribes, and editing the plan in the Service does not change the order. Provisions concerning child support or child-related expenses are subject to the law of your jurisdiction and to court approval where required; the builder does not calculate or advise on child support.

13. CHANGES TO THIS AGREEMENT

Parenting Plan Pro reserves the right to modify, update, or change these Terms at any time. For material changes, we will provide notice by: (a) posting the updated Terms on our website with a new effective date; and (b) sending an email notification to your registered email address at least thirty (30) days before the material changes take effect.

Changes apply prospectively only: the version of these Terms in effect when you made a purchase continues to govern that purchase and the commitments that came with it, and the modified Terms govern your continued use of the Service and any new purchases. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Terms as to that continued use and any new purchases. If you do not agree to the modified Terms, you must discontinue use of the Service before the effective date of the changes.

14. LIMITATION OF FINANCIAL LIABILITY

IN ADDITION TO, AND CONSISTENT WITH, THE LIMITATIONS SET FORTH IN SECTION 5, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PARENTING PLAN PRO'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS RELATED TO THE SERVICE, INCLUDING ANY DIRECT DAMAGES NOT EXCLUDED UNDER SECTION 5, SHALL NOT EXCEED THE GREATER OF:

(a) the total amount you paid to Parenting Plan Pro in the twelve (12) months immediately preceding the event giving rise to the claim; or

(b) one hundred dollars ($100.00) USD, if you have not paid any fees to Parenting Plan Pro.

This cap applies regardless of the legal theory upon which your claim is based, including contract, tort, negligence, strict liability, or otherwise. The existence of this cap does not create any liability where liability is otherwise excluded by Section 5.

UK/EU Note: This cap does not override, and is subject to, the UK/EU statutory-rights savings described in Section 5, and it does not limit liability for death or personal injury caused by negligence, fraud, or any liability that cannot lawfully be limited.

15. GOVERNING LAW & DISPUTE RESOLUTION

These Terms and any disputes arising out of or related to the Service shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Subject to Section 16, any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Dallas County, Texas, and you consent to the personal jurisdiction and venue of those courts. This does not prevent either party from bringing an individual claim in small claims court in the county where you live or where Parenting Plan Pro is located.

Notwithstanding the foregoing, to the extent that mandatory consumer protection laws of your country or state of residence require the application of local law or local venue, such mandatory provisions shall apply solely to the extent required by applicable law.

Before starting any court proceeding, you and Parenting Plan Pro agree to try to resolve the dispute informally. For consumers resident in British Columbia, the informal-resolution process described in this paragraph is voluntary and is not a condition precedent to bringing a proceeding. The party raising the dispute will send the other party a written notice describing the dispute and the relief sought (to support@parentingplanpro.com in our case, and to your registered email address in yours), and the parties will attempt in good faith to resolve the dispute for at least sixty (60) days after the notice is received. If the dispute is not resolved within that period, either party may bring a claim in the courts described above, subject to Section 16.

UK/EU Consumers: If you are a consumer resident in the United Kingdom or the European Union, this Section does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence, or of your right to bring proceedings before the courts of that country.

Canada/Australia Consumers: If you are a consumer resident in Canada or Australia, this Section does not deprive you of the protection of any mandatory provision of applicable federal, provincial, state, or territory law that cannot be contracted out of, including the consumer protections described in Section 5, Section 7, and Section 16.

16. CLASS ACTION WAIVER, JURY WAIVER, AND CONSUMER RIGHTS

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING WHERE DISPUTES MUST BE BROUGHT AND YOUR RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.

Class Action Waiver. YOU AND PARENTING PLAN PRO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

Jury Waiver. TO THE EXTENT ANY MATTER IS LITIGATED IN COURT, YOU AND PARENTING PLAN PRO EACH WAIVE ANY RIGHT TO A JURY TRIAL.

Severability. If the class action waiver is found unenforceable as to any claim, that claim shall proceed in court on an individual or other required basis to the extent required by law, and the remainder of these Terms remains in full force.

UK/EU Consumer. The Class Action Waiver and Jury Waiver provisions in this Section 16 do not apply, and shall not be enforced, to the extent they would deprive a consumer resident in the United Kingdom, the European Union, or another jurisdiction of mandatory legal protections, including the right to bring proceedings before the courts of their country of habitual residence. For such consumers: (a) you may bring a claim in the competent court of your country of residence, notwithstanding the governing law and venue provisions in Section 15; and (b) you may also have the option to refer a dispute to a national consumer alternative dispute resolution (ADR) body authorized in your country of residence. The European Commission's online dispute resolution (ODR) platform was discontinued on 20 July 2025 and is no longer available.

Canadian Consumer. If you are a consumer resident in Canada, the Class Action Waiver in this Section 16 does not apply to you to the extent the law of your province or territory preserves your right to commence or join a class proceeding, including under section 8 of Ontario's Consumer Protection Act, 2002, section 11.1 of Quebec's Consumer Protection Act, and section 14.3 of British Columbia's Business Practices and Consumer Protection Act, which renders void a term of a consumer contract that waives or limits the right to bring or participate in a class proceeding. This Section does not limit any such mandatory right.

Australian Consumer. If you are a consumer in Australia, the Class Action Waiver and Jury Waiver provisions in this Section 16 do not exclude, restrict, or modify any non-excludable right or remedy you have under the Australian Consumer Law. To the extent any of these provisions would otherwise be an unfair contract term under the Australian Consumer Law in a standard form consumer contract, that provision is void and unenforceable against you.

California Residents. If you are a California resident: (a) nothing in this Section 16 limits your right to seek public injunctive relief in a court of competent jurisdiction; (b) nothing in these Terms waives any right or remedy under the California Consumers Legal Remedies Act that cannot lawfully be waived; and (c) any provision of these Terms that would exempt Parenting Plan Pro from liability for its own fraud, willful injury, or violation of law is unenforceable to that extent, as provided in California Civil Code Section 1668.

17. TERM AND TERMINATION

Term. These Terms commence on the date you create an account or first use the Service, whichever is earlier, and continue until terminated as set forth below.

Termination by You. You may terminate your account and these Terms at any time by discontinuing use of the Service and deleting your account through the account settings page or by contacting support@parentingplanpro.com.

Termination by Parenting Plan Pro. Parenting Plan Pro may suspend or terminate your access to the Service if you breach these Terms, use the Service unlawfully or in a way that harms other users or the Service, or if we discontinue the Service. Except where immediate action is necessary (for example, for a serious breach, fraud, or a security risk), we will give you notice of our decision and the reasons for it, and an opportunity to respond. If we terminate for a reason other than your breach, we will give you at least thirty (30) days' notice and, where required by law, a pro-rata refund of any prepaid extended storage fee for the unused period.

Effect of Termination. Upon termination of your account for any reason:

• your license to access and use the Service terminates immediately;
• you may export and download any parenting plan documents you created prior to termination for thirty (30) days after termination, after which your data will be deleted in accordance with Section 6 of the Website Terms of Service and the Privacy Policy;
• Parenting Plan Pro will delete or anonymize your personal data from our live systems in accordance with Section 6 of the Website Terms of Service and Section 4 of the Privacy Policy, subject to applicable legal retention obligations and any preservation obligation or legal hold; and
• any fees paid are non-refundable except as expressly set forth in our refund policy (including the UK/EU statutory withdrawal right described in our Website Terms of Service) or as otherwise required by applicable law.

Survival. Sections 3 (as to confidentiality of mediation), 4, 5, 7, 8, 11 (as to data retention and preservation), 14, 15, 16, 18, and 20 shall survive termination of these Terms.

18. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable. The invalid or unenforceable provision shall be replaced with a valid provision that most closely approximates the intent and economic effect of the original provision.

19. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy referenced in Section 11, constitute the entire agreement between you and Parenting Plan Pro regarding the use of this Service and supersede all prior or contemporaneous agreements, understandings, negotiations, representations, and warranties, whether written or oral, regarding the subject matter herein. No employee, agent, or representative of Parenting Plan Pro has the authority to modify these Terms or make representations that contradict or supplement these Terms. These Terms and the Service are provided in English only. The Service is not currently offered to consumers residing in the Province of Quebec, as described in Section 20 of the Website Terms of Service.

20. ACKNOWLEDGMENT

BY USING THIS SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND AGREE TO BE BOUND BY THEM. YOU FURTHER ACKNOWLEDGE THAT:

This Service is not a substitute for legal advice, and court acceptance of your parenting plan is determined solely by the laws and requirements of your jurisdiction. Parenting Plan Pro is not liable for any outcomes resulting from your use of the Service and is not affiliated with, endorsed by, or connected to any court.

You understand and agree that:

• (i) the limitations of liability set forth in Sections 5 and 14 form a material part of the basis of the bargain between you and Parenting Plan Pro, without which Parenting Plan Pro would not provide the Service;
• (ii) these Terms include a class action waiver and a jury trial waiver set forth in Section 16;
• (iii) your continued use of the Service following any modification to these Terms constitutes acceptance of the modified Terms as to your continued use and any new purchases, subject to Section 13;
• (iv) you are solely responsible for verifying that any parenting plan you create complies with the legal requirements of your jurisdiction;
• (v) the parenting plan you create is a draft working document as described in Section 1 and is not a court order, a legal document prepared for you, or legal advice; and
• (vi) if you are a consumer located in the United Kingdom or the European Union/EEA, nothing in this Section or these Terms limits your mandatory statutory rights, including those described in Sections 5, 7, 8, 15, and 16.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THIS SERVICE.

By clicking "I Agree," creating an account, or using Parenting Plan Pro, you acknowledge that you have read, understood, and agree to be bound by this agreement.